One brand. Two audiences?
0 So Marks & Spencer’s (M&S) profits have fallen again in the first six months of its financial year. This is not an unfamiliar story. The 135 year old High Street retailer has been declining in size for a number … Read more »
Samsung King’s Cross: A Guide to Best In Class Retail Experience Training
0 Download our ebook to learn about cutting edge approaches to staff training in retail. Samsung, a brand at the forefront of innovative customer experiences recently launched their new flagship retail space in London King’s Cross. Samsung KX at Coal … Read more »
Mash Wins Most Effective Retail Sales Experience Award With FMBE
0 Mash have been recognised for delivering the most effective retail sales experience by notable industry awards body, the FMBE. Last week our team picked up a Silver award for our work with GHD. Mash have been working with GHD … Read more »
England Rugby RWC Squad: A lesson in team building?
0 We have always been big rugby fans at Mash – and our partnership with Twickenham Stadium has only fuelled the fire – so we’re all very excited about the forthcoming Rugby World Cup. Sixteen years on from that jaw … Read more »
Meet the Staff Driving Customer Experience at Samsung KX
0 Ahead of the highly anticipated opening of Samsung KX – we are excited to introduce you to some of the incredible staff you can meet when visiting London’s new home of culture and innovation. Meet Melissa. From running … Read more »
Lavazza scores another Love game
0 Earlier this month we enjoyed Pride in London. 50 years on from the Stonewall uprising in New York, about 1.5 million people joined the parade through west London – many carrying rainbow flags, Pride’s symbol of diversity. But the … Read more »
The Retail Conundrum
0 On the one hand we hear about the near collapse of Sir Philip Green’s empire. On the other, we learn that Amazon is opening a series of high street stores. No one disagrees that the retail landscape is changing, … Read more »
Mash recognised by Dixons Carphone
0 We are proud to announce that we have successfully retained our approved agency status to work in the Dixons Carphone group of stores. This is fantastic news because it allows us to continue supporting our clients within these retailers, … Read more »
Mash to staff Samsung Showcase at Coal Drops Yard
0 Samsung will open a new global brand showcase at Coal Drops Yard this summer – and we are thrilled to have been chosen as their staffing partner for this exciting new digital playground. Retail experience has been a growing … Read more »
Swipe vs. Smile
0 We all know that the dividing lines between marketing disciplines are blurring, if not disappearing altogether. And the main driver for this is the Internet. Whether it’s bloggers replacing PR, online media usurping TV, or technology blending events and … Read more »