Office Haka Anyone?

Last Thursday we headed “en Mash” to Lumiere London for our annual Vision Day, to inform, involve and inspire the business ready for the year ahead. Surrounded by Christmas lights and Pret take-out, we discussed everything from team targets to magic lamp requests (Shower? Yes. Receptionist? Maybe. Creche? NO!)

Last Thursday we headed “en Mash” to Lumiere London for our annual Vision Day, to inform, involve and inspire the business ready for the year ahead. Surrounded by Christmas lights and Pret take-out, we discussed everything from team targets to magic lamp requests (Shower? Yes. Receptionist? Maybe. Creche? NO!)

We then invited James Kerr – best-selling author of the critically acclaimed leadership book Legacy – to run our afternoon session.

As well as a talented writer and perceptive brand storyteller, James is a rugby-loving Kiwi who was granted unique access to the All Blacks rugby team in a bid to discover the secrets of their sustained success. When James started his presentation with footage of a mass schoolboy Haka I could tell the 80% female audience weren’t entirely convinced. But it didn’t take long to change their minds.

Because if Richie McKaw can pick up a broom and sweep the “sheds” (changing rooms) after leading his team to victory, then we can probably stay late to help a colleague fulfil a last minute staffing request. And if Keiran Read can carefully fold his All Blacks jersey after 80 minutes of tackling, scrumming and driving, then we should have enough pride in our work to write the perfect contact report or staff briefing document.

James’s fundamental message is that higher purpose leads to higher performance. From a pool of such limited numbers, the All Blacks have consistently been the best rugby team in the world, with an awe-inspiring win rate of over 75%. After observing the team over a number of years, James believes it is the power of the All Blacks heritage that creates such unparalleled success – in their case, the team truly is bigger than the sum of its individual parts.

So the question of course is how to instil such higher purpose into our business culture. James suggests that the journey starts with responsibility. Give a member of staff responsibility for a task, and they will feel involved. Give them the time, resource and support to achieve that task, and they will feel inspired.

Such positive emotions feed into the team psyche as a whole, and soon the business is performing as one cohesive unit – with every member potentially leading, supporting or allowing others to perform, depending on their area of expertise.
Luckily James also said that team nights out were very good for finding higher purpose, so as we wished him a fond farewell, we skipped out for our Christmas party with even more enthusiasm this year…

Share this

Posted by

MASH Staffing