Ensure outstanding operational efficiency across the store and all event spaces.
Manage and inspire a team of Showcase Technical Specialists to deliver exceptional tech set up and maintenance across all product zones including Mobile, TV & AV, Appliances and IT.
Manage a broad range of operational partners from cleaning services through to events agencies.
Ensure all store processes meet Samsung KX’s high operational standards including health & safety and facilities management.
Be a true Samsung KX brand advocate and work with the management team to ensure successful delivery against all store KPIs.
Required skills:
A highly skilled and enthusiastic retail operations manager with a strong technical focus and an in-depth understanding of facilities management.
Strong technical skills with the ability to use AV and CMS confidently (Green Hippo preferred but not essential).
A detail-orientated, highly organised individual with a can-do attitude and the drive to set and deliver exceptionally high standards.
A natural leader with good communication skills who can motivate energetic, diverse teams through collaborative and inspirational leadership.
A good team player who can build positive relationships with suppliers, partners and colleagues.
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