The Olympic Volunteers :: A Lesson in Staff Motivation

I had the very fortunate opportunity to visit the Olympic Park for the first time last night...(It pays to keep checking the London 2012 website until midnight just in case more tickets are released!!)

I had the very fortunate opportunity to visit the Olympic Park for the first time last night…(It pays to keep checking the London 2012 website until midnight just in case more tickets are released!!)

From the moment I boarded the tube at London Bridge bound for Stratford, I really felt the sense of excitement and energy in the air as Sports fans of every nationality chatted away in anticipation of the occasion ahead. A far cry from the ¬†usual ‘atmosphere’ on the evening rush-hour tube.

Walking from Stratford towards the Olympic Park brought my first of many encounters with the Olympic Volunteers – The Games Makers. How apt a job title that is by the way! They infused the occasion at every step with fun, laughter, unity, involvement, communication and information and were quite literally spreading a smile across the hordes of people enjoying their experience.

It got me thinking about our own wonderful staff – the beloved Mashers. (Don’t worry guys…this isn’t a rallying call for all MASH work to go unpaid…!) However, that is the point I’d like to hone in on.

Every one of the volunteers has given up weeks and weeks of their time to contribute to a truly global occasion taking place on our doorstep. They are doing it for the love and desire of being involved and helping – nothing else. Not a penny is going their way for all of their invaluable help but if you looked around every one of them throughout the experience – you would clearly feel and see that financial compensation was far from their minds and motives.

They are part of something truly special. Their part within it is key and valued. They can see the difference their ‘part’ makes hundreds and hundreds of times a day. These are the true motivations driving these guys on and if we’re all honest – the motivations we all yearn on a daily basis both in the field and in the office. Of course, we all need money but without these deeper rewards – the whole return seems to have a void.

From the moment the countdown to Danny Boyle’s mesmerising Opening Ceremony began at 9pm last Friday night, a sense of pride and positivity has swept across London and the UK. The venues look amazing, Stratford has been revolutionised and the Olympic Park just blows the mind.

None of this would be possible without the ‘staff’, the people on the ground, the voice & personality of the event. Mashers, never under-estimate the effect your energy, enthusiasm and smile can have – it truly can make a world of difference.

Gregory Mason, Talent Director, MASH

@gregavcik @mashstaffing

 

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Posted by

Chris Wareham