Manage the internal training programme to ensure everyone is up to date with their training, including new starters and for new product launches.
Help create training programmes that focus on how Samsung KX products support and enhance lifestyles with simple, powerful messages.
Play an active role in the consumer events programme, giving engaging and interactive presentations.
Be a passionate Samsung KX brand advocate and inspire all the internal teams to ‘live the brand’.
Work with the management team to ensure successful delivery against KPIs in areas such as dwell time, event bookings, customer satisfaction and sales.
Skills required:
A knowledgeable and experienced retail training manager, ideally with experience in the technology sector (although this is not essential).
An outgoing storyteller and confident presenter who ‘comes to life’ when delivering training, both to large groups and on a one-to-one.
An engaging, approachable people-focused manager who is able to build great relationships with internal teams, suppliers and partners.
A detail-orientated, highly organised individual with a can-do attitude and the drive to reach exceptionally high standards.
A vibrant and positive individual who can motivate energetic, diverse teams through collaborative and inspirational leadership.
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